If you maintain an atmosphere of compassion in the office, people are more likely to proactively come to you when they’re going through a tough period.
It may help you recharge and feel ready to take on a new day. “It actually showed us all that we could play multiple roles,” Shankland says.
There may be no more alienating and energy-draining experience at work than feeling diminished and devalued.When we worked at a large, well-known hospital, for example, the nurses told us that the single biggest challenge to their satisfaction and effectiveness was the feeling of not being valued by the doctors. I’d listen to the client and work hard to solve the problem. Enable the person with BPD by protecting them from the consequences of their actions. All rights reserved. At The Energy Project, we call this the Golden Rule of Triggers: Whatever you feel compelled to do, don't. feel compelled to do something: I feel compelled to write to thank you. You also have to consider whether prolonged absences will adversely affect clients or team members. 2011-02-08T16:00:00Z Your employee may just want a sounding board about the difficulties of caring for a sick relative or an opportunity to explain why a divorce has affected their attention span. 14 Do you prefer to work alone or on a team of people?
“You have to act with compassion,” said David, “while also being responsible to clients and other employees.” Critical to the firm’s success? Which are you more inclined to believe? The management team restructured her job away from her responsibilities in client services, which demanded high close rates and availability, to duties that weren’t as time sensitive. It's not what the other person said that triggered you; it's how you interpreted it.The less you can make it about your value, the more control you'll have over how you respond.When leaders themselves are insecure, the most obvious symptoms are self-aggrandizement, high need for control, poor listening skills and impatience, all of which only make those who work for them feel devalued.The more genuinely you hold the value of someone you manage — even at moments when you must share a concern — the more focus and positive energy that person will bring to the task at hand.Turn your awareness on yourself. (Follow up: What would you do?) Employees will take note of how you treat the struggling colleague and will likely expect similar consideration if they too run into difficult times in the future.If the employee needs counseling or drug or alcohol services, there may be resources provided by your company’s medical insurance that you can recommend. The president of the hospital, a former surgeon, was well known for his explosive temper and his abusive behavior with both doctors and nurses.Our core emotional need is to feel valued. “We managed through it as a tight-knit team,” she says.A happy outcome was that the team was well prepared to cover for the maternity leaves that were eventually taken by each woman. So long as your body is flooded with stress hormones, you literally can't think straight, so it's best not to react at all.At The Energy Project, we call this the Golden Rule of Triggers: Whatever you feel compelled to do, don't.As soon as you're calm enough, ask yourself, "How am I feeling my value is at risk here?" I recall the Unit Clerk on our palliative care ward (who was in charge of staffing nurses ) saying that she just keeps calling nurses to fill a cancelled 12-hour shift, one after another, until she reaches “the one who is puking the least!”.
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