Large ecommerce platform to maintain a large product library and multi language site which is being maintained by a wide range of users in European satellite offices. The Analytics abilities to view the actions taken prior to purchase are fantastic. Other product and company names are trademarks of their respective owners. And the plans were fantastic The long implementation time and costs. At that time, Sitecore did not have e-commerce and really the only solution was Active Commerce, but we decided to create our own e-commerce platform. I know this is going to change, but if we ran into an issue they were very responsive with their answer, but usually the next day. The pipeline and events model is close to be the same, but is not the same so there was a little bit of a learning curve. I will start with THE UGLY:One issue that uCommerce has is the same problem that many “live” data solutions have with Sitecore. • Enterprise-class search
Let me give you a little background about me. At Sitecore, John brings subject matter expertise from years in SaaS Martech, ERP and Commerce platforms, into the discussion of Modern Commerce, be that digital or physical. Now in most cases this is ok, but when building a release product, we had to standardize and didn’t have time to keep up to date every 2 weeks or so. Now as we are in production we have to upgrade so much it is going to take us time.
To learn more, see our Internal Consultant in Information Technology and ServicesIndustry Analyst / Tech Writer in Hospital & Health Care There is a significant learning curve and some of the information is difficult to find unless you're a developer. I am a Software Developer/Architect that has worked on many different projects for the last 20 years, ranging from java client/server to mobile applications. In most cases it is not always marketer friendly without though knowledge of the system Sitecore operates as our content management system.
It took us about 10 months with 3+ developers to deliver but we delivered. Also, patients really like their specific info displaying and topics that interest them. #SITECORE # COMMERCE9 # SITECORECOMMERCE
I always got a response and if I needed to get them on phone, I could if I gave them a couple of days or so.
The critical user review displayed is selected from the most helpful 1,2 or 3 star review. I know this is going to change, but if we ran into an issue they were very responsive with their answer, but usually the next day. Great platform lots things to learn i have to better understand the platforms personalisation tools, when Im hear at conference. Compared to the other options they win in this space. I will break it down as THE GOOD, THE BAD, AND THE UGLY. Another great thing uCommerce brought to the product was one of the “bad” things…they were there if I ever needed them.
Maybe it's installation steps. Show Filters . It would be in your best interest to talk to a customer service representative to make sure Sitecore Experience Commerce' multitude of features will actually be applicable and/or useful for your use case. Product support was not that great and needs to much to be able to customize for our uses We are using this product for a customer who has multiple products kind e commerce shop with product varying across locations. 6. I created a new shipping service and they can change it in uCommerce admin all they want. Let's engage, please reach out to us at culture-engagement@sitecore.com . Now uCommerce uses the datasource which makes uCommerce look like any other item in Sitecore, the ugly part is that it makes it harder to explain to client that it is not the same.
That doesn’t sound bad now, but in the moment it was hard LOL. We deliver 500,000 digital experiences every day for more than 3.600 brands, and we were the first company to offer real-time personalization. Because a store and order data is live data, there is a problem of publishing. Another bad for us, they are in Denmark.
Another great part of going with product like uCommerce is all the things that come with product, like campaigns, coupons, pricing and many many more that you would have to take months to build. The main issue with Sitecore is the specialist development resource it requires and the competition for it - particularly in Manchester UK where I am based. Patient portal customization. That doesn’t sound bad now, but in the moment it was hard LOL. I understand what it is like to develop a true e-commerce system from scratch and there is NO WAY we could have done this in the time we got allotted. The Analytics abilities to view the actions taken prior to purchase are fantastic. uCommerce gives you a great flexibility to make commerce work the way you want and it works with Sitecore. If you are a Sitecore expert you will have to learn uCommerce because uCommerce doesn’t use Sitecore functionality out of box. Newer marketing automation features really enable us to take our marketing and retail based sites to a much higher level of sophistication with modern features like content personalization and real-time A/B testing etc. We started to look at both Active Commerce and uCommerce for the solution of the e-commerce part of the project. So the idea of save then publish won’t work in many cases.
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